PAYMENT METHODS
Amara Sacs offers the following payment methods:
• American Express
• MasterCard
• Visa
• PayPal
• Amazon Pay
• Shop Pay (only applicable when is previously set up in the Browser)
• Apple Pay (only applicable when is previously set up in the Browser)
• Google Pay (only applicable when is previously set up in the Browser)
• Meta Pay (only applicable when is previously set up in the Browser)
Payments are operated through Wix Payments (credit cards), Catch, Sezzle, PayPal, Amazon Pay and ShopPay gateways. Amara Sacs does not accept checks, cash, money orders, or COD as payment.
It should be expressed that the User, at the time of paying the purchase through a credit card, uses and accepts Payment’s terms of service which can be found here.
Amara Sacs's platform allows the User to use an online transaction service owned by a third party for processing such payments. PayPal, Amazon Pay, and ShopPay are external services contracted because they offer the necessary technological infrastructure and PCI DSS certification so that payment information is kept secure.
When the User purchases through Catch, Sezzle, PayPal, Amazon Pay, ShopPay, after presenting the purchase summary during the sale process, shall leave platform for a short time- period, and then access it again when the User gets to know the payment status (rejected or approved). The customer should register on the Catch / Sezzle / PayPal / Amazon Pay / ShopPay platform, and once registered, the customer should be able to make a purchase. During this entire period, the applicable terms and conditions to the payment transaction (personal data for processing the payment, such as the credit card number, among others) that shall govern are the ones from the third-party payment platform, which can be validated directly on their websites:
• Amazon Pay: pay.amazon.com/help/201212430
• Catch: catch.co/legal/terms
• Sezzle: legal.sezzle.com/user
• Shop Pay: shop.app/terms-of-service
• PayPal: paypal.com/co/webapps/mpp/ua/useragreement-full
After the payment is completed, the customer will be redirected again to www.amarasacs.com and the order will be confirmed.
LEGALIZATION OF ORDERS
Once the payment has been confirmed, Amara Sacs shall send the User an email confirming the detailed information of the purchase and the order number. This email represents the order has been legalized and received, and that it is soon to be processed. The User shall later receive a notification email updating the order status and the shipping tracking number.
By completing the payment and purchase, the User accepts the product’s paid price. Amara Sacs will not be responsible for discount/coupon codes not applied by the User when placing the order. Once the purchase has been legalized, Amara Sacs will not modify the purchase amount/paid price nor later apply coupon/discount codes.
ORDER CANCELLATIONS OR MODIFICATIONS
When the User needs to request any shipping address change, the request can be placed by emailing amarasacs.usa@gmail.com and indicating the order number and the full new address.
Amara Sacs cannot partially cancel items, or change sizes or quantities. If the User made a mistake when purchasing or if for any other personal reason needs a complete order cancellation, the request can be placed by emailing amarasacs.usa@gmail.com and indicating the order number.
Both, the order cancellation and shipping address change, depend on the order’s internal status. Since Amara Sacs does its best to process and ship orders as soon as possible, is not guaranteed that the request will be successfully completed.
Amara Sacs’s customer care team will contact the User via email in 1-2 business days to notify if it was possible or not to cancel the order or modify the shipping address.
If an order cancellation request cannot be successfully completed, the User can always request a return once the order is delivered. The return policy can be checked here.
If an address shipping change request cannot be completed, it’s the User's responsibility and Amara Sacs cannot be held liable.